// why matched
The poster is an individual sales rep explicitly struggling with pipeline management and follow-up chaos, losing deals after initial interest, which is the core problem CloserKit solves for solo agents.
// draft reply
This is a classic challenge in healthcare sales, you're definitely not alone. For the 'send it over' folks, try to always book a quick 5-10 minute follow-up call *before* sending anything, even if it's just to confirm receipt and answer initial questions. For those who disappear, having a structured follow-up plan that mixes different channels with genuinely valuable content, rather than just 'checking in,' can significantly improve re-engagement and help you keep track of where everyone stands.